India Post, DTDC ink strategic logistics pact to scale parcel network and boost e-commerce reach

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MoU to leverage 1.64 lakh post offices, enhance delivery efficiency and expand logistics capacity across India’s fast-growing e-commerce ecosystem, with focus on remote connectivity and operational integration.

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Representational Image | Credits: Shutterstock

New Delhi, Apr 27 (PTI) The Department of Posts (DoP) has signed an MoU with DTDC Express to leverage its logistics infrastructure, boost parcel business and explore business opportunities, according to an official statement released on Monday.

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With this memorandum of understanding, DTDC will gain access to the DoP's unparalleled network of 1.64 lakh post offices spread across the country.

The partnership will help DTDC expand its logistics operations, improve delivery speed and meet the growing demands of India’s e-commerce sector, especially in remote areas, according to the statement.

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“By joining hands with DTDC, DoP aims to further strengthen its role in India’s logistics sector, contributing to the country’s vision of becoming a global logistics hub,” the statement said.

The collaboration focuses on joint logistics operations, capacity-sharing, best practices in parcel industry and synchronization of marketing strategies to optimize operational efficiency and service quality.

Both parties will conduct quarterly meetings to assess the progress of the partnership, ensure the integration of their systems and explore new opportunities to enhance the logistics network, the statement said.

The MoU denotes a continued collaboration between the two parties, which began in 2025, the statement said.

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The initial pact was formalized here by Neeraj Kumar Jha, General Manager of Parcel Directorate, Department of Posts, and Jatinder Sethi, National Channel Head of DTDC Express Limited, in the presence of senior officials from both organizations, the statement said.