Zomato hikes food delivery platform fee by 19% to ₹14.9 per order

Zomato, the food delivery arm of Eternal Ltd , has raised its platform fee by ₹2.40 per order, taking it to ₹14.9 from ₹12.5. The revised charge applies to all orders, including those placed by Zomato Gold members, as per the information available on the company’s platform.

The fee, quoted on a pre-GST basis, marks a 19.2% increase and adds to the overall cost for customers. Since being introduced at just ₹2 in August 2023, the platform fee has been steadily hiked in phases, rising to ₹10 in late 2024 and ₹12.50 in September 2025.

Given Zomato processes roughly 2.2–2.5 million orders a day, this latest increase could bring in an additional ₹15–18 crore in monthly revenue.

Its closest rival, Swiggy , currently charges a similar platform fee of around ₹14.99 per order.

The price hike comes at a time when cost pressures across the delivery ecosystem are mounting, particularly due to higher fuel prices that impact both logistics and restaurant operations. Platforms have increasingly been passing on part of these costs to consumers.

The timing also coincides with concerns over a potential LPG supply crunch in several regions amid the ongoing West Asia conflict, adding another layer of uncertainty to operating costs.

Earlier today, oil marketing companies (OMCs) have increased prices of premium petrol variants by ₹2–₹2.3 per litre, dealers said, even as retail prices of regular petrol remain unchanged. The revised rates came into effect on March 20, according to fuel station operators, and apply to branded, high-octane fuels such as HPCL’s Power petrol and IOCL’s XP95.

Globally, oil prices remained volatile amid ongoing geopolitical tensions in the Middle East. While prices eased slightly on Friday, both benchmarks continued to trade above the $100 per barrel mark.

Brent crude futures were last around $106 per barrel, while US West Texas Intermediate (WTI) hovered near $95, according to market data. For the week, Brent was on track to gain nearly 5%, driven by concerns over supply disruptions following attacks on oil and gas infrastructure in the Gulf.

Meanwhile, shares of Eternal ended 1.5% higher at ₹232.30, while Swiggy shares settled 0.16% lower at ₹282.70 on the BSE.