ADVERTISEMENT
This restriction had a big impact on the bank's digital platform-driven retail business, as a significant portion of savings accounts, current accounts, time deposits, and retail advances were sourced through the BoB World app. However, the bank had adapted by increasing focus on other customer acquisition channels such as tab banking and branch banking.
Fortune India is now on WhatsApp! Get the latest updates from the world of business and economy delivered straight to your phone. Subscribe now.