The violations of the guidelines will attract a fine of ₹10 lakh on manufacturers, advertisers and endorsers, whereas a penalty of ₹50 lakh can be imposed on subsequent offences.
Flipkart admittedly earned a total fee of ₹1,84,263 through sale of sub-standard domestic pressure cookers on its e-commerce platform.
The Central Consumer Protection Authority (CCPA) had earlier barred hotels or restaurants for levying service charge in the food bill.
No hotel or restaurant shall force a consumer to pay service charge, says CCPA.
2,482 grievances were registered by consumers against Ola and 770 grievances were registered against Uber from April 1, 2021 to May 1, 2022.
Banking, insurance and consumer durables, in that order, are the other key sectors with most dissatisfied customers
