Ola Electric Mobility Ltd on Tuesday clarified that its February 2025 sales announcement was based on paid and confirmed orders, not preliminary “bookings”.

The clarification comes after Bloomberg reported that Ola Electric counted its to-be-launched electric motorcycles and e-scooter bookings in its February sales numbers.

“To be clear, the sales figures for February 2025 represent genuine customer demand backed by financial commitment, not token-amount bookings. Nearly 90% of these orders were paid in full at the time of placement. This includes customer orders for our new products, Gen 3 and Roadster X, which have been available for full purchase (not just pre-booking) during February 2025,” Ola Electric said in a regulatory filing.

“In February, we disclosed our sales data based on these paid orders as our routine registration process—reflected on the VAHAN portal—was disrupted due to a transition of the process in-house as part of an efficiency initiative. Since then, we have faced consistent negative commentaries from some quarters,” the Bhavish Aggarwal-led electric two-wheeler maker said.

“It is essential to underscore that vehicle deliveries are sequenced to follow confirmed orders with full payment—a standard and universally accepted industry practice. Any attempt to conflate bookings with full payment orders, or to suggest that deliveries must precede or immediately follow orders, misrepresents how the automotive industry functions,” the statement said, adding that the company recognises revenue only upon completion of the registration and delivery of the vehicles.

“We urge all stakeholders, including media platforms, to avoid contributing to the spread of unsubstantiated claims. Our tech-enabled direct-to-consumer sales model has upended specific automotive distribution and sales practices. We continue to work with integrity despite facing unsavoury claims and attacks,” said Ola Electric.

Ola Electric, India’s largest pure-play EV maker, has witnessed flagging sales in recent months as legacy players dominate the nascent EV segment. While Ola was the largest electric scooter maker in FY25, it stood third behind Bajaj Auto and TVS Motor Company in March. In FY25, it recorded sales 3,44,005 units with a market share of 30%. Ola Electric registered sales of 23,430 units for the month of March 2025, as per VAHAN data.

The EV maker last week announced same-day registration and delivery of vehicles as part of a pilot in Bengaluru which would gradually be scaled up across India during this quarter in a phased manner.

Ola Electric recently settled all outstanding dues between its wholly-owned subsidiary, Ola Electric Technologies Pvt Ltd, and the Rosmerta Group. As a result, the Rosmerta Group filed the memo for withdrawal of the petitions filed before the National Company Law Tribunal (NCLT), Bengaluru.