EaseMyTrip is preparing for its next phase of growth by striking a stronger balance between its air and non-air businesses—a shift the company believes will unlock meaningful scale and deeper diversification.

“The company aims to grow faster than the industry in airlines while delivering even higher momentum in non-air segments such as hotels, holidays, and other value-led services that continue to show rising demand,” Nishant Pitti, Founder, Chairman and Managing Director, EaseMyTrip, said in an interaction with Fortune India.

He noted that this strategic rebalancing is already visible in the company’s Q2 FY26 performance, where its international operations and hotel segment emerged as key growth engines.

“EMT 2.0 will guide this next chapter by strengthening product depth, improving cross-category engagement, and creating a more unified journey for customers across both air and non-air offerings,” he added.

The framework encourages deeper development of hotels, holidays, and other high-potential categories through a more structured approach to product selection, pricing, and customer engagement, the EaseMyTrip CMD said.

He further noted that the initiative focuses on building a broader mix of offerings that complement the air business and create a more balanced platform. “A clearer commercial structure, improved customer understanding, and sharper product alignment are central to this approach.”

Reports weak Q2 performance

For the second quarter ended September 30, 2025, Easy Trip Planners, the parent company of EaseMyTrip, reported a consolidated net loss of ₹32.7 crore, a sharp reversal from the ₹25.9 crore profit recorded in the same quarter last year.

Revenue from operations declined 18.6% year-on-year to ₹118 crore in Q2 FY26, down from ₹145 crore in the corresponding period last year. On the operating front, EBITDA dropped to ₹3.9 crore from ₹36.9 crore, while margins contracted significantly to 3.32% from 25.5% a year earlier.

Despite a subdued overall performance, the hotel and holiday segment emerged as a bright spot, with bookings rising 93.3% YoY—from 2.2 lakh to 4.2 lakh—averaging about 4,600 room nights booked per day. International markets recorded similar momentum. Dubai, in particular, delivered standout performance, with gross booking revenue (GBR) doubling to ₹361.7 crore from ₹172.5 crore in 2024.

“These segments continued to expand despite a softer topline environment, showing the impact of disciplined execution and a clear focus on sustainable growth. The company avoided aggressive discounting and instead strengthened its operating model through investments in people, technology, and overseas markets,” Pitti explained.

He added that EaseMyTrip’s disciplined execution and focus on sustainable growth supported booking trends, contributing to EBITDA of ₹12.1 crore at a 9.6% margin, and helped the business maintain stability during a competitive period. Total comprehensive income stood at ₹13.5 crore in Q2 FY26, aided by growth in hotels and holidays.

Nation First – Make in India brand

At the heart of EaseMyTrip’s expansion is its “Nation First, Business Later” philosophy, which continues to shape its identity as a Make in India brand, Pitti said.

“This approach guides us to take decisions that prioritise long-term stability and customer trust rather than short-term gains. It has helped us build a platform that reflects Indian values, with a focus on transparency, responsible growth, and support for the wider travel ecosystem.”

In the September quarter of FY26, the company’s total revenue from operations stood at ₹118.3 crore, supported by strong category momentum, including a 16% rise in bookings across trains, buses, and other segments.

“The philosophy influences how we invest in people, technology, and new markets, helping the company grow in a sustainable and value-driven manner. Travellers recognise this commitment, and it has strengthened their confidence in EaseMyTrip as a Make in India company that stands for credibility and reliability,” he added.