DreamFolks is revolutionizing the future of airport travel. A “Global Airport Services Provider” running one of the largest Airport Lounge Access Program, DreamFolks has come a long way in a short span of a decade. Today, it boasts of a multitude of bespoke services like Meet & Assist, Airport Dining, Wellness, Airport Transfer, Sleeping Pods/Nap Rooms, Transit Hotels, and Porter Services in the airport ecosystem. The financial year 2020-21 was truly transformational for DreamFolks. While the world was bogged down with pandemic, its agile team quickly steered its focus to increase its tie-ups and penetrate further across newer segments and geographies. New partnerships paved the way to penetrate hitherto unknown territories and gain an upper hand against its competitors.
Technology today plays the most important role in the service industry and travel is no exception. With an ingenious and in-house technology set up, DreamFolks has developed its service dissemination channels with 24*7 customer service support, thus becoming the only Airport Service Provider covering the entire journey of an airport traveller with a plethora of independent service dissemination channels. After developing in-house technology platforms, it migrated its top network clients from third-party tech platforms which helped the customer experience leapfrog from legacy systems to an end-to-end re-engineered platform to solve industry issues and create new models. With the introduction of this new platform, the industry jumped ship almost completely. In just 2 years of introduction, the industry has seen a major shift in tech transactions with all major networks and banks now happening through this platform.
With a vision to amplify every traveler’s airport journey through a wider range of global products & services, DreamFolks forged partnerships with renowned brands operating in different industry verticals. The partnership with AENA VIP Lounges added airport lounges at 16 locations in Spain for DreamFolks valued clients. AENA VIP lounges are an oasis of calm at the airports, allowing passengers access to an environment of comfort and an exclusive and differentiated experience whether they travel for business or pleasure.
The partnership with Pearl Assist (Pearl lounges) for over 30+ locations across Asia, Europe, and Africa ensures a unique airport experience for travelers before boarding a flight. The services include delicious snacks, a range of drinks and also catch up on last-minute emails with complimentary Wi-Fi. The collaboration with Prima Vista Lounges ensures DreamFolks customers traveling from Amsterdam, Cagliari, and Rome - FCO a new lounge experience to transform airport experience while waiting for the flight. These partnerships are a great addition to our program where travelers can sit, eat, relax, and make the most of their airport experience before boarding a flight. Partnership with Carterx for baggage doorstep delivery to and from the airport at multiple locations across India (Bangalore, Hyderabad, Mumbai, and Delhi) ensures smoother and stress-free airport travels.
In addition to developing our hospitality network, we have expanded the network through tie-ups with industry leaders in the Aviation industry like GO-First (formerly GO-Air) to offer departure lounge services across 30 domestic terminals and 12 international terminals in India with amenities like food & beverages, entertainment, free Wi-Fi, and business center facilities amongst others. In the travel management space, DreamFolks collaborated with SBTM, a travel management company based out of Seoul, which provides airport lounges to SBTM’s clients. DreamFolks also inked a partnership with various banks like IDFC First, SBI Cards, etc. to serve their customers with a bouquet of airport services.
Overall, DreamFolks remains unparalleled and continues to operate as one of the world’s largest airport service providers.
DreamFolks believes that we need to constantly evolve with changing times and this is truly reflected in our overall approach to making travel truly experiential for the flyers.
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