IPO-bound Shiprocket launches India’s first AI-integrated MCP server for e-commerce

Shiprocket, which is gearing up for its initial public offering (IPO), has launched the country’s first Model Context Protocol (MCP) server for e-commerce shipping. This breakthrough innovation allows AI agents to directly handle key operations—from checking shipping rates to tracking orders—using a single line of instruction, the e-commerce enablement platform said in a release.

According to the company, this is a significant milestone in the evolution of agentic e-commerce, giving businesses the ability to automate and execute actions across the online retail stack using natural language commands or AI assistants; thus, eliminating the need for traditional dashboards or APIs. With a single, natural language prompt, businesses can now create, track, or manage shipments with no dashboards and APIs, just intent.

Shiprocket’s newly launched MCP makes this possible by enabling AI assistants, whether internal tools or automation bots, to directly interact with Shiprocket’s platform. From real-time tracking to scheduling a pickup, commerce operations can now be triggered through voice or text commands.

Built on Shiprocket’s trusted and scalable infrastructure, the MCP server delivers faster execution of logistics actions, reducing manual effort and delays. It also connects effortlessly with AI tools or enterprise systems without dashboards or human intervention.

Once integrated, AI agents can estimate delivery timelines, check courier rates, track orders, create or cancel shipments, assign couriers based on smart rules, list pickup addresses, or schedule pickups—all with a single line of instruction.

Speaking on the launch, Saahil Goel, MD & CEO of Shiprocket, said: "At Shiprocket, we’re building not just for scale, but for the future. Our MCP Server launch marks a transformative shift from manual workflows to autonomous operations powered by AI. This is how we enable millions of businesses to work smarter, respond faster, and scale effortlessly. This is more than just an integration, it’s a new interface for e-commerce. We’re enabling a world where AI doesn’t just support business decisions, it executes them."

With MCP Server, Shiprocket is not just launching a new integration—it’s introducing a new way to interact with commerce infrastructure. By eliminating friction between decision and execution, businesses can operate smarter, move faster, and scale effortlessly, the release noted.