BPM industry needs a tech revolution. Here’s why
The BPM industry needs the combined power of analytics, artificial intelligence (A.I), Robotic Process Automation (RPA), and Machine Learning (ML) to re-capture customers in the new normal.
bpm industry
March 2021
October 2020
September 2020
How BPM giant WNS faced the Covid challenge
Chief executive Keshav Murugesh calls the pandemic a huge Supernova moment which has brought the future forward in a matter of days.
Tips to create relevant customer experiences
Catering your business to customer needs will align your interests with theirs, helping turn prospective customers to customers, and existing customers to loyal brand advocates.
