Taking cognisance of Chennai-based logistics firm Wintrack Inc’s decision to cease India operations from October 1, alleging corruption by the Chennai customs, the Union Finance Ministry today set up an inquiry into the matter. Earlier today, Wintrack Inc. took to social media, announcing its decision to shut its India operations, citing corruption and harassment by the Chennai customs.

“From October 1, 2025, our company will cease import/export activities in India. For the past 45 days, Chennai Customs officials have relentlessly harassed us. After exposing their bribery practices twice this year, they retaliated, effectively crippling our operations and destroying our business in India. We deeply thank everyone who has supported us during these difficult times,” the company said in a social media post on X earlier today.

“The finance ministry said the government has taken cognisance of the matter raised by M/s Wintrack Inc., (Chennai),” the ministry said in a post on X.  

“The Department of Revenue (DoR) has been asked to undertake a fair, transparent, and fact-based inquiry into the present issue. A senior officer from DoR has been deputed to conduct a detailed factual enquiry, hearing the parties concerned, officials, and thoroughly examining all relevant documentary evidence,” the ministry said.  

In recent years, the government has implemented a series of taxpayer-friendly initiatives such as the adoption of the taxpayer charter, the introduction of faceless customs procedures, and the establishment of appellate bodies for dispute resolution — with the objective of enhancing transparency and promote ease of doing business,” the ministry pointed out in the post.  

“The matter is being dealt with utmost seriousness, and the government is committed to taking appropriate and expeditious action in accordance with the law. It is reiterated that the government is committed to enhancing ease of doing business,” it added.