Amid the ongoing flight cancellation crisis that IndiGo is facing, Indira Gandhi International Airport (IGI Airport), New Delhi has issued a statement saying all domestic IndiGo flights departing from Delhi Airport on December 5, 2025, have been cancelled till midnight.

The Chennai International Airport has also issued a list of 31 flights (including departure and arrival) belonging to IndiGo that have been cancelled. Similar reports related to IndiGo flight cancellations are also coming from Hyderabad, Bengaluru and other major cities.

On December 4, 2025, IndiGo issued a statement apologising to all customers and industry stakeholders who have been affected due to repeated flight cancellations.

“IndiGo teams are working diligently and making all efforts with the support of MOCA, DGCA, BCAS, AAI and airport operators to reduce the cascading impact of these delays and restore normalcy”, the statement added.

In the last four days, IndiGo has cancelled over 1000 flights, leaving hundreds of thousands of customers stranded. India’s largest domestic airline, which holds a market share of 63% by passengers carried, is going through the worst crisis it has faced in nearly two decades since its inception.

IndiGo has acknowledged that it misjudged crew requirements under the recently enforced Directorate Generate of Civil Aviation (DGCA) rules that mandate 48 hours of weekly rest for crew (up from 36 hours), a longer night duty window (00:00-6:00), and a sharp cut in night landings – only two per week per pilot. Even as these rules were brought by the DGCA back in 2024, the implementation was deferred to a phased roll-out starting July 1, 2025 and completing by November 1, 2025.

As of now, IndiGo has reportedly informed DGCA that it expects to restore normalised and stable operations only by February 10, 2026. The airline said that it will start reducing flight operations starting December 8, 2025, in order to minimise the disruption.

It may be noted that civil aviation minister Kinjarapu Ram Mohan Naidu yesterday held a top-level meeting with IndiGo management and expressed displeasure on the manner in which the airline handled the new crew rostering norms. Naidu today told the airline to urgently normalise operations and warned against predatory pricing.

In a high-level meeting with IndiGo’s senior management in presence of the civil aviation secretary and Director General of Civil Aviation (DGCA), the minister took a serious note of operational disruptions and cancellations of flights across IndiGo’s network, according to the ministry.

“Naidu expressed clear displeasure regarding the manner in which the situation has been handled by the airline, and stressed that ample preparatory time had been available to ensure a seamless transition to the new regulatory requirements. The minister further directed IndiGo to urgently normalize operations and to ensure that there is no increase in airfares due to the current situation,” a release from the civil aviation ministry said.

The shares of IndiGo have also taken a hit amid the ongoing crisis. The company's stock price has fallen over 10% from ₹5,901.5/share at close on November 28 to ₹5,265/share on December 5 at the time of publication.