From TCS to Amazon: The AI leader’s playbook for career paths

/ 3 min read

Leadership today is no longer about knowing all the answers; it’s about asking better questions, especially to machines

We are entering an era where career progression is less about climbing ladders and more about navigating fluid ecosystems of humans and machines.
We are entering an era where career progression is less about climbing ladders and more about navigating fluid ecosystems of humans and machines. | Credits: Shutterstock

In a recent leadership town hall, the CEO of a large Indian conglomerate asked a telling question: “If AI can draft my strategy and write my speeches, what remains uniquely mine?” The room fell silent. It’s not just jobs AI is transforming—it’s identity, authority, and the very idea of what it means to lead and learn.

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We are entering an era where career progression is less about climbing ladders and more about navigating fluid ecosystems of humans and machines. For leaders, the shift is even more fundamental: they are no longer just decision-makers, but sense-makers—interpreting, translating, and sometimes contesting what AI tells them.

The question now facing professionals across the board isn’t “Will AI replace me?”. But rather, “Am I ready to work with, learn from, and lead alongside AI?” 

Imagine a workplace where your next move isn’t dictated by hierarchy committees but influenced by AI suggestions. Where your career trajectory is shaped not by titles but by AI-curated capabilities. That future is unfolding now led by companies such as TCS, Infosys, Accenture, Amazon, and Mahindra. 

TCS is building one of the world’s largest AI-ready workforces by training over 350,000 employees in generative AI skills by March 2024, representing more than half of its 600,000+ workforce. In January 2024, TCS launched the AI Experience Zone, an experimental sandbox for employees to prototype real GenAI use cases across functions. Its generative AI project pipeline doubled to $900 million by FY24. Chairman Chandrasekaran has described this shift as a “civilisational shift” toward human+AI collaboration. 

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Similarly, Infosys had upskilled more than 250,000 employees in generative AI by mid2024, positioning it among India’s most AI-fluent employers. Internal platforms and learning frameworks now embed AI skills into daily workflows, aligning skilling with career visibility and role evolution. Infosys has developed the “career mosaic,” integrating digital skills development (including AI) with agile, personalised, and always-on learning for its employees. 

Accenture, meanwhile, launched LearnVantage in early 2024, an AI-native learning platform backed by a dedicated $1 billion investment. As of FY24, the company had already trained 600,000+ employees in AI fundamentals and delivered over 13 million training hours in Q3 alone, with a target to double its AI-skilled practitioner base by FY26. 

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Amazon has committed $1.2 billion via its Upskilling 2025 initiative to train 300,000 U.S. employees in cloud, machine learning, and related skills by 2025, with 350,000+ already participating since 2019. This shift empowers employees to move laterally into in-demand, higher-paying roles such as cloud support engineers and robotics technicians. 

At Mahindra Group, AI isn’t confined to manufacturing or customer analytics. It’s in the boardroom. These AI tools synthesise competitor data, market movements, and macroeconomic shifts in real time. But instead of automating decisions, the group’s top leadership is using AI to challenge cognitive bias and expand strategic imagination. A senior executive described it as having “a brutally honest consultant that never sleeps.”

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Interestingly, these changes have triggered a subtle cultural shift: command-and-control is giving way to collaborative coaching. Senior leaders are being retrained in AI-facilitated dialogue, where decisions emerge from a blend of human values and machine patterns.

The leadership style of the future, it seems, will be part philosopher, part systems thinker, and part AI translator. 

New rules of talent  

Across these examples, three patterns emerge that redefine careers and leadership: 

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1. AI is not a tool, it’s a teammate: The most forward-looking companies treat AI not as an accessory but as a collaborator. This requires new literacies: curiosity, critical thinking, and digital empathy.

2. Leaders must curate, not control: In AI-rich environments, control is less important than sensemaking - the ability to contextualize AI outputs, build trust, and align teams. This calls for a new kind of executive humility.

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3. Careers are becoming ‘self-driven’: With AI offering tailored nudges and feedback, careers will increasingly be shaped by adaptive learners, not just high performers. Leadership will lie in enabling others to grow.

Why leaders should act now 

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This is not an incremental change. It’s strategic reinvention. HR and C-suite leaders must now function as sensemakers, orchestrating human-AI ecosystems and embedding ethical frameworks into workflows.

If your talent development still looks like org charts, old KPIs, and annual reviews—you may already be trailing behind.

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The human edge 

Amid all this change, one truth endures: AI may inform decisions, but only humans can take responsibility. From boardrooms to classrooms to research labs, leadership today is no longer about knowing all the answers. It’s about asking better questions, especially to machines.

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The career paths of tomorrow may not have fixed ladders. But they will have maps - co-created with AI, guided by values, and led by those brave enough to reinvent themselves before the world forces them to. The playbook is here: design for flow, curate roles with AI, and cultivate capabilities before someone else does.

(The author is a C-suite+ and startup advisor, and researches and works at the intersection of Human-AI collaboration. Views are personal.)

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