eClerx Services Ltd
About
eClerx Services Limited, established on March 24, 2000, is a leading Business Process Outsourcing (BPO) and Knowledge Process Outsourcing (KPO) company, headquartered in Mumbai. Founded by Anjan Malik and PD Mundhra, both Wharton graduates with backgrounds in investment banking, eClerx has grown from a small office in Mumbai to a global organization that is publicly listed and employs 18,000+ professionals.The company provides solutions that power financial markets, automate compliance, accelerate innovation, scale digital commerce, and enhance customer experiences. With 80% of its business coming from Fortune 500 clients, eClerx has established itself as a trusted partner for several businesses. It operates sales offices and delivery centers across APAC, EMEA, and the Americas, along with a technologically advanced Research and Development center in Mumbai.
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Financial Data 2024
Fortune India Coverage
Financial Data
| PARAMETERS | 2024 | 2023 | 2022 | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Revenue (INR Cr) | 2991 10.2% | 2714 24.2% | 2185 36.7% | 1599 7.7% | 1484 0.3% | 1479 3.7% | 1427 5.0% | 1358 0.5% | 1351 38.7% | 975 14.4% | 852 32.6% | 642 29.7% | 495 35.3% | 366 39.5% | 262 29.7% | 202 - |
| Net Operating Income (INR Cr) | 2926 10.49% | 2648 22.57% | 2160 38.09% | 1564 8.83% | 1438 0.49% | 1431 4.80% | 1365 2.63% | 1330 1.20% | 1314 39.51% | 942 12.03% | 841 27.32% | 661 39.68% | 473 38.23% | 342 33.10% | 257 30.28% | 197 62.16% |
| Profit (INR Cr) | 511 4.6% | 489 17.1% | 417 47.7% | 283 35.2% | 209 -8.5% | 228 -21.3% | 290 -18.1% | 354 3.7% | 342 48.7% | 230 -10.2% | 256 49.0% | 172 7.4% | 160 30.5% | 122 66.5% | 74 19.0% | 62 - |
| Assets (INR Cr) | 2583 31.4% | 1966 9.9% | 1790 3.1% | 1736 14.4% | 1517 5.6% | 1437 14.2% | 1259 1.1% | 1246 10.8% | 1124 52.6% | 736 21.6% | 606 38.2% | 438 26.1% | 348 44.3% | 241 20.5% | 200 20.7% | 166 - |
| Net Worth (INR Cr) | 2248 31.1% | 1715 9.4% | 1568 4.5% | 1501 14.9% | 1306 -5.4% | 1381 14.7% | 1205 -0.9% | 1215 11.2% | 1093 52.8% | 715 21.4% | 589 34.4% | 438 27.7% | 343 44.0% | 238 19.3% | 200 20.7% | 166 24.8% |
| Employee Cost (INR Cr) | 1738 15.2% | 1510 26.3% | 1196 35.0% | 885 3.6% | 854 8.6% | 787 13.6% | 692 16.7% | 594 3.6% | 573 30.3% | 440 26.9% | 347 17.4% | 295 44.8% | 204 38.1% | 148 37.0% | 108 43.9% | 75 - |
| Interest Cost (INR Cr) | 24 | 22 | 23 | 21 | 20 | 1 | 1 | 2 | 1 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
| Cash & Bank Balance (INR Cr) | 692 | 428 | 494 | 491 | 335 | 452 | 440 | 356 | 328 | 287 | 241 | 235 | 169 | 152 | 47 | 21 |
| Total Debt (INR Cr) | 266 | 194 | 163 | 175 | 157 | 2 | 6 | 1 | 4 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Key Financial Ratios
| PARAMETERS | 2024 | 2023 | 2022 | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Profit As % Of Revenues | 17.1% | 18.0% | 19.1% | 17.7% | 14.1% | 15.4% | 20.3% | 26.1% | 25.3% | 23.6% | 30.0% | 26.7% | 32.3% | 33.4% | 28.0% | 30.5% |
| Profit As % Of Assets | 19.8% | 24.9% | 23.3% | 16.3% | 13.8% | 15.9% | 23.0% | 28.4% | 30.4% | 31.2% | 42.2% | 39.2% | 46.0% | 50.8% | 36.8% | 37.3% |
| Profit As % Of Networth | 22.8% | 28.5% | 26.6% | 18.8% | 16.0% | 16.5% | 24.1% | 29.1% | 31.3% | 32.1% | 43.4% | 39.2% | 46.6% | 51.4% | 36.8% | 37.3% |
| Interest Cost to EBITDA % | 3.2% | 3.1% | 3.4% | 4.8% | 6.2% | 0.4% | 0.3% | 0.3% | 0.2% | 0.2% | 0.3% | - | - | - | - | 0.1% |
| Debt to Equity Ratio | 0.12 | 0.11 | 0.10 | 0.12 | 0.12 | 0.00 | 0.01 | 0.00 | 0.00 | - | - | - | - | - | - | - |
| RONW | 25.8% | 29.8% | 27.2% | 20.2% | 15.6% | 17.7% | 24.0% | 30.7% | 37.8% | 35.2% | 49.8% | 43.9% | 54.9% | 55.9% | 40.3% | 41.4% |
| ROCE | 31.4% | 36.0% | 33.1% | 24.7% | 20.4% | 23.2% | 30.4% | 36.9% | 49.6% | 44.5% | 63.7% | 53.7% | 67.7% | 63.2% | 45.3% | 46.0% |