Ignitho adds to India's prowess of global capability centres; opens AI centre in Chennai

Ignitho Technologies, the U.S.-based digital transformation services provider, has opened its new delivery centre in Chennai that will serve as an artificial intelligence (AI) centre to accelerate the delivery of AI-led digital transformation services for its clients. After Bengaluru, this is the company’s second major centre in India and fifth globally with three other centres in Richmond, Costa Rica, and London. As last-mile AI is a challenge for most enterprises, the new 100-employee centre will cater to clients looking at leveraging data, and to also embed AI seamlessly into business processes.

India accounts for 45% of global capability centres across the world. According to Deloitte, the country’s global capability centre sector comprises over 1,300 global organisations, employing 1.3 million people and generating $33.8 billion in annual revenue (as of FY20).

Joseph Olassa, CEO, tells Fortune India, “Chennai is emerging as one of India’s hottest tech hubs for deep and broad set of technology skills. Given the rich talent pool available here, we aim to expand our team to 1,000 in two years.”

The company provides a unique integrated mix of data science, product engineering, enterprise integration, automation, cloud, and cybersecurity services. The focus of this new delivery centre will be to interconnect these services even better by making AI a core component of every service line. Ashin Antony, CTO of Ignitho, says, "Our new centre provides a platform for talented individuals in India to engage in more tech-led innovation."

The new centre will also host Ignitho Labs, a division of Ignitho that develops market-leading solutions in collaboration with enterprise technology partners. Some examples of these solutions include a fully packaged customer data platform with integrated AI and what-if analysis, an intelligent quality automation product that generates test cases automatically from user stories, and a new SASE model for cybersecurity with built-in data management and insights generation. To deliver these solutions, Ignitho Labs will build on its enterprise technology partnerships with Microsoft, Domo, Snowflake, AWS, GCP, UI Path, Netskope among others. 

Ignitho is owned by Nuivio Ventures Inc, which brings together an ecosystem of innovative enterprises, early-stage investors, and entrepreneurial professionals to build software platforms and products. “Having onboarded leading enterprises and Fortune 500 companies as our clients in North America and Europe, we are looking at Chennai to fuel our growth plans in India,” says Olassa.