EPFO to shut online claims portal for 3 days; withdrawals, transfers may face delays. What subscribers should know

The Employees’ Provident Fund Organisation (EPFO) has announced a temporary suspension of its online claims processing services for three days as part of a major database consolidation and software upgrade programme, a move that could temporarily affect provident fund withdrawals, transfers and related member services.

According to a notice issued on the EPFO member portal, submission, and processing of claims will remain unavailable from 00:00 hrs on June 26, 2026 until 23:59 hrs on June 28, 2026. Services are scheduled to resume at 00:00 hrs on June 29, 2026.

EPFO said the planned migration is aimed at modernising its claims infrastructure, improving processing efficiency, and strengthening overall system performance. The retirement fund body added that the upgrade is expected to make services faster, more reliable and more secure for members over the long term.

During the shutdown period, subscribers will not be able to submit fresh claims or process existing requests through the portal. However, EPFO clarified that claims submitted before the migration window will not be cancelled or rejected.

The organisation noted that processing of pending claims may be delayed temporarily and will resume after the upgraded system becomes operational.

Dos and don’ts for subscribers

EPFO apologised for the inconvenience and urged members to remain patient during the transition. Subscribers requiring support during the outage period can contact the EPFO call centre at 14470.

The announcement comes shortly after the government ratified an interest rate of 8.25% on Employees’ Provident Fund (EPF) deposits for FY26. The interest is expected to be credited to more than seven crore contributing members this month, according to sources.

Earlier, on March 2, 2026, the Central Board of Trustees (CBT), chaired by Union Labour Minister Mansukh Mandaviya, had approved retaining the EPF interest rate at 8.25% for FY26, marking the third consecutive year that the rate has remained unchanged.

While the temporary disruption may inconvenience members planning immediate transactions, EPFO expects the technology upgrade to improve the overall efficiency and user experience of its digital claims system once services resume on June 29.