
Rise of video as the de facto mode of communication
The pandemic has given a strong fillip to video as a mode of communication. And this change is unlikely to be reversed even when the pandemic is over.
The pandemic has given a strong fillip to video as a mode of communication. And this change is unlikely to be reversed even when the pandemic is over.
The pandemic is an opportunity for businesses to break out of legacy systems and develop a more agile approach to client engagement.
As 5G commercial launches are set in motion through spectrum auctions, Communication Service Providers must strategise their investments that would drive the 5G-related business growth.
In its annual ‘State of Email’ report, Hiver, a provider of software that facilitates email collaboration, says the reply rate is just 16%.