Structure teams for customer focus
In the hypercompetitive world we do business in, companies must look more closely at organisational structures to derive competitive advantage.
customer loyalty
July 2021
June 2021
January 2021
March 2018
Three game-changing rules for insurance companies
Insurers need to have speed, accuracy, and trust, or SAT, in these times to make their customers loyal.
Building customer loyalty in a contactless future
There is high pressure among firms to not lose their customers as competition thickens. But in a contactless world, this problem of customer loyalty has only grown in size. What can be done?
Can blockchain disrupt loyalty campaigns?
Blockchain can address hurdles such as loyalty program fragmentation, account inactivity and a user’s concerns over security and streamlining data management.
