Structure teams for customer focus
In the hypercompetitive world we do business in, companies must look more closely at organisational structures to derive competitive advantage.
customer needs
July 2021
January 2021
September 2020
Building customer loyalty in a contactless future
There is high pressure among firms to not lose their customers as competition thickens. But in a contactless world, this problem of customer loyalty has only grown in size. What can be done?
Tips to create relevant customer experiences
Catering your business to customer needs will align your interests with theirs, helping turn prospective customers to customers, and existing customers to loyal brand advocates.
