70% of global grocery investments came to India in 2020: McKinsey
Serving customers directly and through an omnichannel approach is emerging as a prerequisite to growth.
omnichannel
February 2022
August 2019
August 2018
June 2018
March 2018
Reliance Industries: Riding on clicks and bricks
Reliance plans to launch a unique physical-digital retail business platform that is already being piloted across India and is expected to be rolled out nationally in the coming years.
Omnichannel retail: Providing seamless shopping experience
Omnichannel retailing is becoming a common practice among retailers to address consumers’ need to have the convenience to choose the channel, irrespective of the retailer.
Omnichannel service: New norm for finance sector
The right omnichannel mix provides a consistent experience across channels, with seamless access to financial products and services.
Urban Ladder eyes omnichannel expansion
Urban Ladder started off its journey as a solely online player in 2012 and by 2017 it opened its first offline store. Now, the company aims to open 15 - 20 stores across India by March next year.
