Ola Electric announced the nationwide rollout of its in-app service appointment feature under its Hyperservice initiative, which would enable customers across India to schedule service for their vehicles with just a few taps.

Designed to offer greater ease and accessibility, the in-app booking system allows users to choose preferred service slots, track service status, and manage all service-related needs directly within the Ola Electric app. By bringing the entire service journey onto a unified platform, customers can eliminate the hassles of traditional service booking methods. The feature also assures customers of genuine, high-quality parts and standardized service processes.

The service leverages its D2C model to reinforce reliability and after-sales support throughout the vehicle ownership experience.

An Ola Electric spokesperson said, “With the launch of in-app service appointments across India, we have taken a significant step in strengthening that promise. This gives our customers more control, better visibility, and the assurance of genuine, brand-certified service.”

Recently, the company also announced the scale up of Hyperservice into an open platform that redefines EV servicing in India. Under this initiative, Ola’s genuine spare parts, diagnostic tools, and service training modules will be made available to its customers and independent garages, mechanics, and fleet operators across the country.

As per the statement, this initiative also forms a key pillar of Ola’s broader India Inside strategy - building open, scalable, and domestically integrated platforms across batteries, software, and now, after-sales and service infrastructure.

The electric two-wheeler company also announced that it has commenced test rides of its 4680 Bharat Cell vehicles at the company's flagship stores across India. The S1 Pro+ (5.2kWh) was the first product to be powered by the company's indigenously manufactured 4680 Bharat Cell battery pack that apparently delivers more range, better performance, and enhanced safety.

The company recently announced that it secured ARAI certification under the latest AIS-156 Amendment 4 standards issued by the Ministry of Road Transport and Highways for its indigenously developed and manufactured 4680 Bharat Cell battery packs in 5.2 kWh configuration.

Ola Electric sold 8400 units in the month of November, marking a sharp decline in its market share, from 25% in the same time last year to just above 7% in 2025. Shares of the company were down 1.6% as investors reacted to the decline in sales numbers.