India’s online travel platform MakeMyTrip crossed the $10 billion annual gross bookings milestone for the first time in FY26, even as travel demand remained uneven amid macroeconomic and geopolitical disruptions arising from the West Asia conflict, “as well as exceptional supply side constraints from Indian airline carriers in the domestic market” .

The Nasdaq-listed company reported gross bookings of $10.39 billion for the year ended March 31, 2026, up 10.4% year-on-year in constant currency terms. Revenue rose 10.7% to $1.04 billion during the year, while results from operating activities increased 30.1% to $156 million. 

“Our overall results and growth for the quarter ended March 31, 2026 were impacted for a number of reasons. Although we recorded strong year-on-year growth in January 2026, our growth in February and March 2026 was lower in view of the impact of Maha Kumbh Mela, a significant pilgrimage festival in February 2025 and the ongoing West Asia conflict,” said the company.

Overall, the company said growth was driven by strong traction across hotels, bus ticketing and ancillary services, alongside increasing adoption of its AI-led travel assistant, Myra.

“Despite a challenging market environment, it is encouraging to see double-digit, year-on-year growth in Adjusted Margins in constant currency across all our major verticals,” said Rajesh Magow, group chief executive officer of MakeMyTrip. “We surpassed our annual Gross Bookings milestone of $10 billion and strengthened our position as the travel platform of choice.” 

Among business segments, bus ticketing emerged as the fastest-growing vertical, with adjusted margin rising 29.3% year-on-year to $163.9 million in FY26. Hotels and packages grew 15.7% to $476.8 million, while air ticketing rose 13.4% to $407.1 million. The “Others” segment, which includes ancillary travel services, reported 37.1% growth to $94.9 million. 

For the March quarter, MakeMyTrip posted gross bookings of $2.55 billion and revenue of $250.1 million. 

The company’s profitability, however, declined during the quarter. Profit for the March quarter fell to $24.3 million from $29.2 million in the corresponding quarter last year. Adjusted net profit also declined to $33.8 million in Q4 FY26 compared with $48.1 million a year ago, even as the company continued to invest in growth initiatives and AI capabilities. Quarterly adjusted operating profit stood at $46.5 million, compared with $44.7 million a year ago. 

AI push creates tier-2 demand

A key focus area for the company during the year was artificial intelligence (AI) integration across customer journeys and post-booking support.

MakeMyTrip said its AI-powered travel assistant, Myra, can now take users from trip search to confirmed booking entirely through a conversational interface, including voice-based interactions. During the March quarter, Myra handled more than 54,000 daily conversations, with over 45% of usage coming from Tier-2 and smaller cities. 

The company also said the platform is helping improve operational efficiency. According to MakeMyTrip, Myra autonomously resolved nearly 55% of customer queries related to flights and hotels in the fourth quarter. 

Magow said the company’s AI investments are beginning to influence how travellers interact with the platform, particularly in smaller cities.

“Our focus on enhancing our AI capabilities is beginning to show results and shape how consumers experience the platform. Myra is unlocking first-time users from Tier-2 cities and beyond and resolving over 55% post-booking queries across Flights and Hotels in Q4 FY26,” he said.