Over the past five years, the company has operated primarily as a backend infrastructure provider for direct-to-consumer (D2C) brands, helping them acquire users, improve conversion rates, and minimise product returns.

E-commerce enablement platform GoKwik has launched its first brand campaign in partnership with Aman Gupta, co-founder of boAt and investor on Shark Tank India. The campaign focuses on a major operational challenge for Indian online retail: cart abandonment and sales lost due to delays during the checkout process.
GoKwik builds AI-powered SaaS solutions designed to optimise the online shopping journey. Over the past five years, the company has operated primarily as a backend infrastructure provider for direct-to-consumer (D2C) brands, helping them acquire users, improve conversion rates, and minimise product returns. This initiative represents the company's first major effort to introduce its services to a wider business and consumer audience.
A key focus of the campaign is the financial inefficiency caused by high drop-off rates at the final stage of purchase. Many digital brands spend heavily on marketing to drive traffic to their websites, but lose potential revenue if the checkout interface is slow or complicated.
Commenting on the partnership, Aman Gupta noted that sustainable business growth often comes from optimising existing traffic rather than increasing advertising budgets. "Most founders think growth comes from spending more money, but that is not always true," Gupta said, adding that GoKwik addresses this problem by systematically removing friction from the transaction process.
Chirag Taneja, co-founder and CEO of GoKwik, stated that the collaboration is built on a shared understanding of retail logistics. "He understands this problem because he has lived it. So for us at GoKwik, this isn't just a celebrity endorsement but a deeply shared conviction," Taneja said.
GoKwik currently provides digital checkout infrastructure to more than 15,000 brand partners, including Mamaearth, Levi's, Plix, Rare Rabbit, boAt, and Shoppers Stop. The platform has processed over 500 million orders across a network of more than 200 million shoppers, making it the largest checkout intelligence network in India. According to the company, brands utilising the platform have seen revenue increases of 20% to 40% by reducing conversion leaks.