Consumers opting for premium regional variants or preferring D2C in the urban market means that the latter are not just growing at the expense of the large national brands, but also that the Indian consumer’s appetite to consume premium products is on the rise. What would this mean for the large consumer goods companies now that the average Indian is likely to have more money to spend? The big companies need to pull up their socks. “Most big companies during inflation reduce grammage. Then you suddenly see a local brand which is of good quality being launched at a good price with no grammage cuts. The bigger companies have to customise profitable, new-age products which will [appeal] to 300-400 million consumers,” explains Madan Sabnavis, chief economist, Bank of Baroda.

“A lot of large FMCG companies keep saying that there is a demand problem; I don’t find it to be true,” says Sachidananda Shukla, chief economist, L&T. “Demand may be uneven, but there isn’t complete lack of demand. If you see the capital markets story, the mid-caps and small-caps have done well because a lot of the smaller or regional players have benefitted because of their competitive advantages,” Shukla adds.

In fact, Rohit Jawa, CEO & MD, Hindustan Unilever, recognises the shift in consumption pattern—the average Indian consumer’s appetite to premiumise. “Whether it is real wage growth or inflation, we can’t control the macros. The government is already doing the right things. What we can do is do what’s right for our consumers. What we believe we can do in this market condition is to make our brands unmissable, grow competitively, and keep investing in the future by doing the right things in a strategic, disciplined way. The real game is not this quarter or the next quarter; the real game is a long-term game. India is the best consumer story of the world and we are investing for a pie of that future. I would be careful not to get too caught in the near-term business,” Jawa said during the company’s recent Q3FY24 earnings call.

“The things companies need to watch out for is recalibrate some of their brands and offerings in order to make the affordable segment more profitable in their marketing plan. Secondly, accelerate the journey of premiumisation because there is clearly an opportunity there,” advised Nestlé India chairman and MD,Suresh Narayanan in a recent interview with Fortune India.

The larger FMCG companies definitely need to work harder to get the consumers they have lost to D2C and regional brands back into their fold. Identifying gaps and aggressive innovation would be the game changer.

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