Telecom Egypt signs MoU with Reliance Jio-backed KareXpert to launch healthcare platform

Telecom Egypt on Wednesday signed a Memorandum of Understanding (MoU) with healthcare technology startup KareXpert to launch a comprehensive digital healthcare platform managed through a secure national cloud hosted within Egypt. KareXpert is backed by Reliance Jio as one of its investors.

The platform combines a Hospital Information Management System (HIMS) with unified electronic medical records and provides comprehensive revenue cycle management solutions. This gives hospitals a unified view of their clinical and administrative data, enhancing operational efficiency in line with the best global practices, the companies said in a statement.

KareXpert said its solutions are “distinguished by their seamless integration with existing systems within medical facilities and a unified digital payment path that simplifies billing procedures and accelerates revenue collection, all while fully maintaining data privacy and complying with regulatory standards.”

“The secure local hosting ensures complete sovereignty over health information, while the cloud infrastructure allows future scalability to incorporate AI and Internet of Things (IoT) applications,” it said.

This collaboration aligns with Telecom Egypt’s strategy to utilise technology and build high-value strategic partnerships to deliver top-tier digital solutions. The company is expanding its portfolio beyond high-speed connectivity and 5G networks to include secure national cloud services, AI, and IoT solutions that integrate with smart financial technologies to meet the needs of both businesses and individuals supporting Egypt’s Vision 2030 for digital transformation.

"We started by building a fiber-optic network that spans the entire country, then strengthened it with 5G services to ensure highly reliable connectivity. At the same time, we held high-value strategic partnerships with key global tech players, which allowed us to offer innovative, integrated digital solutions that enhance performance in vital sectors and ensure top-level security,” said Mohamed Nasr, managing director and CEO of Telecom Egypt.

"Our collaboration with KareXpert is a result of this approach. We are transferring our technical expertise to the healthcare sector by offering hospitals a reliable, easy-to-deploy platform that protects patient data privacy and doubles operational efficiency contributing to Egypt’s 2030 vision for sustainable digital transformation,” Nasr added.

KareXpert is operational in 500-plus hospitals and medical centres, serving over 15 million patients across 6 countries. It counts among its users India’s largest public and private healthcare providers such as Apollo, CK Birla, Reliance, Artemis, HCL, CIPLA, the Ministry of Defence, BHEL, DVC, and Tata Group of Hospitals. The platform serves hospitals of all types and sizes, including multi-specialty, super-specialty, and single-specialty hospitals – as well as medical centres, pharmacy chains, and diagnostic networks – for its enterprise customers.

“Our experience in India and other countries gives us confidence and courage to serve Telecom Egypt as a nation-wide Health Cloud partner. Telecom Egypt will give us faster market access and quicker rollout,” said Nidhi Jain, founder and CEO of KareXpert.