IndiGo, Digi Yatra tie up for a smoother, faster airport experience

IndiGo and Digi Yatra, a cutting-edge Self-Sovereign Identity (SSI) based ecosystem utilising face biometric technology for contactless and seamless passenger processing at airports, have completed an app-to-app integration enabling seamless sharing of boarding passes between their respective mobile applications.

Suresh Khadakbhavi, CEO of Digi Yatra Foundation, said, “Our mission is to transform air travel into a seamless, secure, and paperless experience for every passenger. This collaboration with IndiGo marks a significant milestone in that journey. By integrating our technology directly with IndiGo’s app, we are enabling travellers to enjoy faster check-ins, smoother boarding, and enhanced convenience. As more airlines and airports embrace our ecosystem, we will continue to innovate and support India’s vision for digital transformation in travel."

Digi Yatra offers a seamless, contactless, and secure travel experience to passengers by supporting biometric-enabled travel. It ensures data privacy, regulatory compliance, and an enhanced passenger experience by digitalising the entire check-in and boarding process, per the IndiGo-Digi Yatra press release.

With this partnership, IndiGo flyers can now share their boarding pass directly with the Digi Yatra app by simply clicking “Share with Digi Yatra” in the IndiGo app after completing their web check-in, which will now eliminate the need to manually scan the QR code on their physical boarding pass or upload it digitally.

This often led to additional steps and delays for travellers. The process is designed to ensure that user consent is obtained at every step, and only necessary details are shared with Digi Yatra airport verifiers. This automated, secure process between applications helps maintain the highest standards of integrity and authenticity for the boarding pass. Importantly, it adheres to privacy-by-design principles, as the entire transaction occurs offline on the phone through deep linking, with no server or cloud involvement.

Neetan Chopra, Chief Information and Digital Officer, IndiGo, said, “Every year, we fly millions of customers who trust us for our promise of safe, on-time, and hassle-free travel experience. This partnership with Digi Yatra takes our commitment to customer convenience a step further by enabling a smooth, contactless boarding journey. We are thrilled to be among the first airlines to adopt this technology and remain focused on leveraging innovation to make air travel simpler, faster, and more enjoyable for everyone."

This collaboration reflects a shared commitment to providing seamless airport journeys. It highlights the growing confidence in Digi Yatra’s secure ecosystem as leading platforms continue to embrace its technology to enhance passenger convenience, per the press release.