Shah has transformed a single-location pathology laboratory, started by her father in Mumbai in 1981, into a leading chain of 101 diagnostic labs across India and Africa. With the help of marquee investors such as Warburg Pincus, KKR and Carlyle, Shah has been steadfastly growing the business over the years by adding labs and collection centres in new locations and expanding the test menu. Metropolis, which had a turnover of ₹650 crore in FY18, is now focussed on increasing the retail share of its overall business through innovation and technology.